Please note: Driver tips are not covered by your credit, and if a ride costs more than your Lyft Pass amount the balance will be charged to your default payment method.

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Drivers are required by law and Lyft’s policy to transport riders who use foldable mobility devices. Drivers are required to assist riders in the storage of their mobility devices, unless physically unable to do so.

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Mobility devices include the following:

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• Foldable wheelchair

• Foldable walker

• Foldable scooter

• Canes, crutches, and other smaller assistive devices

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Wheelchairs and scooters that can safely and securely fit in the vehicle’s trunk or backseat, without obstructing the driver’s view, must be accommodated by drivers on the Lyft platform.

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Drivers may not deny service to or otherwise discriminate against individuals with disabilities. Drivers who are found to have refused service due to a mobility device are at risk for removal from the platform for violating Lyft’s Terms of Service.

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If you need a wheelchair-accessible vehicle (WAV) that can fit your fixed-frame wheelchair, we’re happy to help. We offer access to WAV rides through a ride type called ‘Access’.

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When you request an Access ride, we’ll pair you with available drivers who can accommodate a non-folding or motorized wheelchair or scooter. Access rides aren’t available in every market yet. See where you can request an Access ride here.

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If you’re not in an area with Access rides, we’ll help you find local companies that provide WAV ride options.

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To request a WAV, you’ll first need to turn on ‘Wheelchair access’ in your Lyft app settings. Once you turn it on, you’ll see a new ride mode called ‘Access’ when you request a ride. If you don’t see Access as a ride mode when you turn on this feature, learn more about other ways to get a WAV ride.

If you can fold and stow your mobility device in the trunk or backseat of a vehicle, you can take any kind of Lyft ride. Read more about our foldable wheelchair policy.